For all products except jewelry, orders are typically processed within 1-2 days. Shipping times vary based on the shipping method and destination. Generally speaking, orders shipped via standard shipping options arrive to your door 5-7 business days from the shipment date.

We strive to maintain low shipping costs and all products include basic free shipping. At your option, you may purchase an expedited ship. This cost varies depending on the size, weight and destination of your order. Since items may ship from multiple manufacturers, expedited shipping costs are applied separately by item ordered.

Quince is a global platform, connecting customers with manufacturers from across the world. Your order could ship from a variety of locations depending on the manufacturer's location.

All orders have a 2-hour cancelation window. To cancel an order, please login to your account with the same email used to place the order, go to My Orders & Returns, find the order you'd like to cancel, and click "Cancel." If more than 2 hours have passed since your order was placed, you will not see the option to cancel. Unfortunately we cannot cancel orders more than 2 hours after they have been placed. If your order has already been processed, you'll be covered under our Return Policy.